Orders are typically processed within 1–4 business days (Monday to Friday).
After processing, transit time usually takes 7–12 business days (Monday to Friday), depending on your location.
Estimated Delivery Time = Processing Time + Transit Time

We offer a 30-day return period starting from the date your order is delivered.
To be eligible for a return, items must be:
unused
in their original condition
in the original packaging
complete with all included parts and accessories.

If your item arrives damaged, defective, or not functioning as expected, please contact our support team within 24 hours of delivery.
To help us resolve the issue efficiently, please include clear photos of the product, the packaging, and the shipping label if available.
Once your request has been reviewed, our team will determine the appropriate solution, which may include a replacement or a full refund. If the issue is confirmed to have occurred during shipping or before delivery, Vepine will cover any related return or replacement shipping costs.